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How to Buy

 

  "Abraham Anna Auction"Ltd provides services for buying and selling original works of art and the commercial exploitation of digital images of works of art through www.hi-artonline.com and www.aaauction.am. We always sell original artworks and guarantee our customer with Certificate of Authenticity.

 

How to find art?

1. Browse our Online Art Collection in one of the following ways: Style, Size, Price etc.

2. Add your chosen pieces of art to your Shopping Cart or click Order button

3. You can make a purchase both without Registration or with having an account.  It is enough to fill the online form and Order. Registered user has important advantages. In that case your purchase is absolutely safe. During the registration process you will be required to provide certain information and to establish a user name and password. After completing the registration process, you will become a "User." It is in your interest to provide accurate, current and complete information during registration. You are responsible for safeguarding the password. You agree not to disclose your password to any third party and to take full responsibility for any activities or actions under your account (whether or not you have authorized or not).  You should immediately notify us of any unauthorized use of your account.

4. An invoice will be sent to your email address.

5. One of our Art Consultants will  give you a call (if you supply a telephone number) or email to arrange delivery.

6. Once your funds have cleared our account, your artwork will be dispatched with a Certificate of Authenticity and further information about the artist.

7.We also appreciate that buying online can be slightly daunting, therefore we offer a 10 Day Money Back Guarantee.

Buy from us, live with your chosen artwork for ten days and if you are not entirely happy, return it to us in the same condition it arrived and you will be fully refunded for the artwork.

We take the greatest care when selecting art for you. All of the artist and their work represented are selected by our panel. We will only show work of the highest quality and ensure that the price reflects the value of the piece.

8. Client is liable for the cost of shipping, except cases then the purchase exceeds 5000 USD amount.

9. Advanced search capabilities help you to find what you are looking for. Further, you simply complete the order form and payment.

10. Prices higher than 10 000 USD are mentioned as “As agreed” and are the subject of individual conversation with a client.

 

REGISTRATION

To make a purchase you have not  to register. It is enough to fill the online form and Order. Registered user has important advantages. During the registration process you will be required to provide certain information and to establish a user name and password. After completing the registration process, you will become a "User." It is in your interest to provide accurate, current and complete information during registration. You are responsible for safeguarding the password. You agree not to disclose your password to any third party and to take full responsibility for any activities or actions under your account (whether or not you have authorized or not).  You should immediately notify us of any unauthorized use of your account.

 

PAYMENT

WEBMONEY CREDIT CARD YANDEX MONEY BANKING TRANSFER CASH

 

Document certifying the conclusion of an agreement between the buyer and the "Anna Abraham auction" is an electronic confirmation of payment, which Buyer receives to a specified email address.

Billing is (calculated value)  performed in AMD, RUB, USD or EURO or other currency  at the official exchange rate at the date of purchase. Online payment is done in the currency of the bank account of the customer. If the currency is not the same, the calculated value shall be converted into the currency of the bank account of the customer at the rate of the issuing bank. A number of foreign banks will charge an additional amount as a commission for the operation of online payment. To clarify the terms of payment, contact your issuing bank. In case you live outside Armenia you can make banking transfer payment in USD at our USD account without losing any currency exchange comission.

 

ORDER

Buyer\\\\\\\'s Order may be executed through the site around the clock and every day, and / or by telephone on weekdays.

When ordering by phone the Buyer provides  the Seller the following required information: name, shipping address, phone numbe and method of payment.

When ordering through the site purchaser fills an electronic order form and sends the generated order to the Seller via the Internet.

The information in the order received by the Seller shall be agreed with the Purchaser or the recipient by phone or e-mail to clarify, including the specific date and time of delivery of the goods. The exact date and time of delivery depends on the delivery location and the time required processing your order .

If, after receiving the Order the Seller see it is not in stock, the Seller shall inform the Buyer by contacting through number reflected in the Order. The buyer has the right to agree to accept goods in the amount of available-from the Seller, or reject (cancel) of the Order.

In the event of the Purchaser issues of description, properties and characteristics of the goods, before placing your order buyer can send a request by e-mail or use the form "Feedback" or refer to the Seller the contact phone number.

If the painting is sold already framed, it noted the inscription "The work is framed." Thus the cost of the frame is already included in the price of the painting.

 

DELIVERY

Delivery of the order in Yerevan is 1-2 days by courier.

Delivery of the order on the territory of Armenia is within 3-4 days by courier or mail.

Standard shipping is via Haypost (www.haypost.am) for 10 or more days depending on the country of delivery. The cost of standard shipping is on customer expense.

Express delivery service is carried out by Fedex Armenia or EMS International Armenia within 3-7 working days and must be paid by the purchaser.

Shipping options will be offered automatically during checkout.

Delivery is made to the Buyer specified address. At the time of delivery of the goods buyer or recipient is obliged to check the availability, completeness, appearance and quality of the goods purchased. In the case of poor quality, incomplete goods or non-compliance of receipt of goods ordered, the Purchaser shall make the act in an arbitrary manner, which should include the following information: - Full name of the employee and a post office, place of residence / delivery Buyer and postal location Liaison Office - a list of the goods received, for completeness - Facts damaged goods, the visible flaws - other information. Act shall be signed by the Purchaser and the employee at the post office receipt of the goods.

Delivery costs are on a purchaser, except cases then purchase exceeds 5000 USD. In that case our company makes delivery service.

The buyer or recipient at the time of receipt of the goods receives a receipt.

 


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